Privacy Policy
Your data protection and privacy rights matter to us
Last Updated: March 15, 2025
Information We Collect and How We Use It
At calyrenquora, we collect information to provide better financial
goal-setting services to our users across Canada. When you create an
account, we gather basic details like your name, email address, and
contact information. This helps us personalize your experience and send
important updates about your financial planning progress.
Personal Information Categories
- Contact details including name, email, phone number, and mailing address
- Account credentials and security information for platform access
- Financial goal preferences and planning data you choose to share
- Communication records when you contact our support team
- Device information and usage patterns to improve our services
We also collect technical information automatically when you use our
platform. This includes your IP address, browser type, and how you
navigate through our website. This data helps us understand which
features work best and where we can make improvements. We never sell
this information to third parties or use it for purposes beyond
improving your experience with calyrenquora.
Data Usage Purposes
Your information helps us provide personalized financial planning
recommendations, send relevant educational content, and ensure your
account security. We analyze usage patterns to identify which tools
are most helpful for achieving financial goals, allowing us to
enhance our platform based on real user needs.
When you participate in our learning programs or webinars, we may
collect additional information about your preferences and progress.
This helps us tailor future content to better serve your financial
education needs. All educational progress data remains confidential and
is used solely to improve your learning experience.
Third-Party Services and Data Sharing
We work with trusted service providers to deliver certain features
of our platform. These partners may process your information on our
behalf but are bound by strict confidentiality agreements. We only
share the minimum necessary data and require these partners to
maintain the same privacy standards we uphold.
- Payment processors for secure transaction handling
- Email service providers for communication delivery
- Analytics services to understand platform usage patterns
- Cloud storage providers for secure data backup
Under Canadian privacy legislation, including the Personal Information
Protection and Electronic Documents Act (PIPEDA), we maintain specific
protocols for data handling. We conduct regular privacy audits and
ensure all staff members receive training on proper data protection
procedures. Your personal information is processed according to
Canadian privacy standards and regulations.
Your Privacy Rights in Canada
As a Canadian resident, you have several important rights regarding
your personal information. You can request access to all data we
hold about you, ask for corrections if information is inaccurate,
and request deletion of your account and associated data at any
time.
- Right to access your personal information and understand how it's being used
- Right to correct inaccurate or incomplete personal information
- Right to request deletion of your account and personal data
- Right to withdraw consent for certain data processing activities
- Right to file complaints with the Privacy Commissioner of Canada
- Right to data portability for information you've provided to us
To exercise any of these rights, simply contact us using the
information provided below. We typically respond to privacy requests
within 30 days, though complex requests may take longer. We'll always
confirm your identity before processing any request to ensure your
personal information remains secure.
Data Security and Protection Measures
We employ multiple layers of security to protect your personal
information. All data transmission occurs over encrypted
connections, and our databases are protected by advanced security
protocols. Regular security audits help us identify and address
potential vulnerabilities before they could affect your data.
Our data retention policies ensure we only keep information as long as
necessary to provide our services or as required by Canadian law.
Financial planning data is typically retained for seven years after
account closure to comply with regulatory requirements. Marketing
preferences and communication logs are deleted after three years of
account inactivity.
We regularly update this privacy policy to reflect changes in our
practices or applicable laws. When we make significant changes, we'll
notify you via email or through a prominent notice on our platform. We
encourage you to review this policy periodically to stay informed about
how we protect your privacy.
Privacy Questions or Concerns?
Contact our Privacy Officer
Park Ave, Paradise Valley, AB T0B 3R0, Canada